Zapier Integration

// Zapier Webhook URL Configuration
{
  "webhook_url": "https://hooks.zapier.com/hooks/catch/123456/abcdef",
  "event_types": [
    "conversation.started",
    "message.received",
    "conversation.ended"
  ],
  "authentication": {
    "type": "api_key",
    "api_key": "your_vai_api_key"
  }
}

// Sample Webhook Payload to Zapier
{
  "event": "conversation.started",
  "timestamp": "2026-01-31T19:19:00Z",
  "data": {
    "agent_id": "sales-assistant",
    "user_id": "customer-456",
    "session_id": "session-789",
    "initial_message": "I'm interested in your enterprise plan"
  }
}

// Zapier Code Step for Advanced Filtering
const inputData = inputData.raw;

// Advanced lead scoring
function calculateLeadScore(message) {
  const keywords = {
    enterprise: 10,
    pricing: 8,
    demo: 15,
    urgent: 12,
    budget: 9
  };
  
  let score = 0;
  const lowerMessage = message.toLowerCase();
  
  Object.keys(keywords).forEach(keyword => {
    if (lowerMessage.includes(keyword)) {
      score += keywords[keyword];
    }
  });
  
  return {
    lead_score: score,
    is_high_value: score >= 20,
    priority: score >= 30 ? 'urgent' : score >= 15 ? 'high' : 'normal'
  };
}

const result = calculateLeadScore(inputData.message);
return result;